Results and KPIS

6 Months Payback Period

for a Tier-1 Bank

UNIFIED COLLECTION SYSTEM INTEGRATED WITH EXTERNAL SYSTEMS

The client needed to create a unified collection system that could integrate with external systems

  • Unified Collection System
  • End-to-end management of origination and monitoring processes

  • 1 Million

    Contracts processed Daily

  • 1000

    Users simultaneously working on the system

  • 6000

    Calls processed simultaneously

for an important Telco Company in Middle East

ENHANCING ORIGINATION AND COLLECTION MANAGEMENT

The client needed to improve the risk evaluation while reducing rollover of customers into collection and optimize early stages collection strategies

  • Credit Scorecards
  • Strategies fo credit limit management and early stage collection

  • +30 %

    Increase in on-time payments

  • 22 %

    Decrease in 30-day past due accounts and balance roll rates

  • +6 %

    Increase in collection revenue (of 45-day collection portfolio)

for an important Telco Company

IMPLEMENT A UNIQUE COLLECTION SYSTEM

The client needed to implement a unique collection system while reducing time to decision and decreasing operational overtime

  • Decision Engine to speed up time to market
  • Decision Engine to support Collection process

  • -46 days

    Reduction of time to recovery (default clients)

  • +15 %

    Collection performance

  • -20 %

    FTE