Billing & Payment Collection

BILLING & PAYMENT COLLECTION

CRIF's Billing and Payment collection can support organizations with the following processes:

  • Invoicing generation and distribution
  • Customer segmentation, strategy and action definition
  • Payment terms and performance monitoring
  • Dispute resolutions
  • Collectors Management

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  • Lower NPL ratio
  • Increase payment collection rates rates
  • Lower cost of risk
  • Lower operating costs
  • Reduce days sales outstanding (DSO)
  • Improve cash flow management

  • External data integration
  • Portfolio enrichment
  • Data validation
  • Data model
  • Collection scoring
  • Strategy designer
  • Decision engine
  • Workflow
  • User Front-end
  • Outsourcer management
  • CTI Integration
  • Mobile App
  • Digital Self-collection portal
  • Business intelligence & reporting
  • Strategy Optimizer
  • Success-based advanced compensation

  • INVOICE GENERATION

  • INVOICE DISTRIBUTION

  • PAYMENT REMINDER AND FOLLOW-UP

  • PAYMENT COLLECTION

HOW WE HELPED OUR CLIENTS UNLOCK THEIR POTENTIAL

Discover how some of the world's most important companies improved their performance and defined a brand-new digital path, both for them and for their clients.

for #1 Italian Utility Company

USING CREDIT AS A COMPETITIVE LEVER

The client needed to implement a credit verification process integrated with the CRM able to support high volumes

  • Credit Verification Process
  • End-to-end management of origination and monitoring processes
  • Possibility of customization in terms of both decision rules and workflow definition
  • Guarantee of full integration between external / internal information sources

  • 8 Mln €

    Savings thanks to new CVP

  • -28 %

    Working Capital

for a Leading European Financial Services Company

MULTI-COUNTRY SOLUTION FOR DEALER FINANCING AND MONITORING

The client needed to reduce infrastructure costs while adopting a unique solution to support 16 different countries

  • Decision Engine
  • Simultaneous management of both country-specific components and global components
  • Multi-country and Multi-language support

  • -32 %

    Cost of Risk reduction

  • 16

    Countries supported

  • -2,8

    Internal FTE efficiency

MOBILE AND FIXED TELECOMS OPERATOR

ONLINE SIM CARD ACTIVATION

A mobile and fixed telecoms operator was looking for a solution to allow customers to activate their SIM cards 24/7 though a fully digital ID and document verification process.

  • Selfie activation
  • Mobile OCR scan
  • Selfie video with liveness detection
  • OCR data confirmation

  • 75 %

    Liveness and document detection

  • 95 %

    Biometric comparison conversion rate

GET IN TOUCH WITH THE SALES TEAM

What does the next digital journey of your business look like? Let's find out together.

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