CRIF's Collection platform is an advanced collection management platform enabling the organization to manage the collection process from end to end. Efficient scoring and segmentation models allow diversification of the collection strategy and enables each segment to be addressed individually with the optimal action path.
Discover how some of the world's most important companies improved their performance and defined a brand-new digital path, both for them and for their clients.
The client needed to create a unified collection system that could integrate with external systems
1 Million
Contracts processed Daily
1000
Users simultaneously working on the system
6000
Calls processed simultaneously
The client needed to improve the risk evaluation while reducing rollover of customers into collection and optimize early stages collection strategies
+30 %
Increase in on-time payments
22 %
Decrease in 30-day past due accounts and balance roll rates
+6 %
Increase in collection revenue (of 45-day collection portfolio)
The client needed to implement a unique collection system while reducing time to decision and decreasing operational overtime
-46 days
Reduction of time to recovery (default clients)
+15 %
Collection performance
-20 %
FTE
What does the next digital journey of your business look like? Let's find out together.