Utility
Utility
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1COMMUNICATION
1COMMUNICATION
PROMOTIONAL COMMUNICATION
Start of the process by sending marketing communication
2PROPOSAL
2PROPOSAL
Recap of the generated offer with the possibility of requesting operator contact
Certification of mobile number and email address by sending OTP code
3ONBOARDING
3ONBOARDING
Customer onboarding via full digital or partially assisted flow with completion in the branch
4XS2A
4XS2A
ACCESS TO ACCOUNTS
Optional connection of current accounts to improve request evaluation with PSD2
5REVIEW
5REVIEW
OFFER REVIEW
Review of the offer with discounts applied thanks to access to current accounts
6FINALIZATION
6FINALIZATION
Indication of the support account and upload of any additional documents required
Reading, acceptance and signing of the contract via digital signature (with OTP)
CRIF's solutions for Utility
In today's digital landscape, Utility companies face the challenge of unlocking a deeper knowledge of their customers to develop personalized services and deliver a greater user experience.
By optimizing the digital journey, they can manage risk, better understand their markets while strengthen the relationship with their customers.
GET IN TOUCH WITH THE SALES TEAM
What does the next digital journey of your business look like? Let's find out together.